Welcome to The Pennon Group Data Privacy Portal

Pennon is the parent company for South West Water, Bournemouth Water, Bristol Water and Source for Business (Pennon Water Services PWS)).


To submit a Rights request, or to file a data protection complaint (only complaints about how we handle your personal data) please complete the form below.


Submitting a request

The form can only be submitted once all mandatory fields have been completed. We will not be able to respond to your request until we have satisfactorily confirmed your identity.


Please select the most appropriate option
a customer (the data subject)
an ex-customer (the data subject)
a prospective employee (the data subject)
an employee (the data subject)
an ex-employee (the data subject)
Making the request on behalf of someone else
a third party
This cannot be a date in the past
Please tell us what data you would like to receive a copy of. Please provide any additional information that will help us to locate your data. For example, make it clear if you are asking for a specific piece of personal data, if you are wanting several specific pieces of information or if you are making an "all data"request. If you are submitting a request for data held/processed between certain dates, please specify the date ranges or any other search terms that you think will help us to locate the information you would like a copy of. PLEASE NOTE: the right of access does not entitle you to other people's personal data.
Confirm
If you have any documentation in support of your request, please attach it using the button below. Up to 10 files may be selected.